Most insurance company’s have certain collision centers they maintain a relationship with. This allows insurance companies to direct claims to these collision centers to insure a consistent high quality of work. This also allows a lower repair cost and a lower amount of claim dollars to be paid.
Relationships like this allow insurance companies to lower repair costs which in turn lowers insurance premiums. In addition this lowers the amount of fraudulent activities as a result of constant monitoring and only dealing with reputable shops.
In general to be included as a direct repair shop by an insurance company, the collision center in question must meet a rigorous set of criteria. These criteria often include:
- Having qualified certified techs
- Having qualified certified office staff
- Proper repair equipment
- Sufficient repair facilities
- A good history with the company
- No history of fraudulent activities
This allows insurance companies to guarantee the repairs done at these facilities often for as long as you own the vehicle. This is because the insurance company knows that due to their relationship with the shop should any problems arise down the road they will be quickly and professionally remedied. The insurance company knows and can say with confidence that their direct repair facilities are professional, responsible and qualified to repair today’s high tech vehicles.
Direct repair shops have state of the art unibody repair and frame repair equipment at their disposable. This allows all body and structural measurements to match exactly to those in the manufactures specifications. All direct repair shops are required to meet stringent educational and training standards for the employees. In addition when dealing with a direct repair facility you can also rest assured these shops are required to follow strict environmental protection agency standers during the repair and painting process to protect the environment.
Customers are always free to choose where their vehicle is repaired. However when you work with a direct repair facility you will find it results in much faster claims service and vehicle repair.